Privacy Policy

Privacy Policy

VMA Consulting Group LLC respects your privacy and is committed to handling your personal information responsibly. 

This Privacy Policy explains how VMA Consulting Group LLC, referred to in this policy as “VMA,” “we,” “us,” or “our,” collects, uses, stores, and shares information when you:

• visit our website;
• purchase a consulting or advisory service;
• schedule an appointment;
• submit an intake form;
• communicate with us;
• subscribe to our emails; or
• otherwise interact with our services.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• your name;
• email address;
• telephone number;
• billing address;
• organization or business name;
• job title or leadership role;
• website address;
• appointment and scheduling information;
• information submitted through questionnaires or intake forms;
• organizational background, goals, challenges, and priorities;
• documents or materials you choose to provide;
• payment and transaction information;
• correspondence and communications with VMA; and
• any other information you voluntarily submit.

We encourage you not to submit highly sensitive personal information unless it is specifically requested and necessary for your engagement.

2. Payment Information

Payments may be processed through third-party payment processors and platforms, including Kajabi, Stripe, PayPal, or other providers made available at checkout.

VMA generally does not receive or store your complete credit card number. Payment processors collect and process payment information according to their own privacy policies and security practices.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, pixels, and similar technologies.

This information may include:

• your internet protocol address;
• browser type;
• device type;
• operating system;
• pages visited;
• links clicked;
• referring website;
• general geographic location;
• date and time of your visit; and
• information about how you interact with the website.

This information helps us operate the website, understand website usage, improve the visitor experience, and evaluate our marketing efforts.

4. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to:

• operate essential website functions;
• remember preferences;
• understand website traffic;
• improve website performance;
• measure marketing results;
• support checkout and scheduling functions; and
• prevent fraud or misuse.

You may be able to control cookies through your browser or the cookie-management tools available on the website. Blocking certain cookies may affect website functionality.

5. How We Use Information

We may use the information we collect to:

• provide consulting, intensive, and advisory services;
• process purchases and payments;
• schedule and manage appointments;
• review intake information and prepare for client sessions;
• deliver written recommendations or engagement materials;
• communicate about your purchase or appointment;
• provide customer and administrative support;
• send requested information, updates, or marketing communications;
• maintain business and transaction records;
• improve our website, services, and client experience;
• protect the security and integrity of our systems;
• prevent fraud, abuse, or unauthorized transactions;
• comply with legal, accounting, tax, and regulatory requirements; and
• enforce our agreements and policies.

6. Email Communications

When you purchase a service, submit a form, or subscribe to receive communications, we may send you emails related to:

• your transaction;
• your appointment;
• your intake requirements;
• service delivery;
• administrative matters;
• VMA updates; and
• educational or promotional information.

You may unsubscribe from promotional emails by using the unsubscribe link included in the email.

You may still receive non-promotional communications related to an active purchase, scheduled engagement, legal notice, or ongoing client relationship.

7. How We Share Information

We do not sell personal information for money.

We may share information with service providers that help us operate our business, including providers of:

• website hosting;
• online checkout and course delivery;
• payment processing;
• scheduling;
• video conferencing;
• email communication;
• document storage;
• customer relationship management;
• analytics;
• accounting;
• legal support; and
• technical support.

These providers may process information only as necessary to perform services on our behalf or according to their own contractual and legal responsibilities.

We may also disclose information:

• when required by law, subpoena, court order, or governmental request;
• to protect our rights, property, clients, or others;
• to investigate fraud, security concerns, or violations of our agreements;
• in connection with a merger, sale, transfer, or reorganization of the business; or
• with your consent or at your direction.

8. Third-Party Platforms

VMA may use third-party platforms such as:

• Wix;
• Kajabi;
• Acuity Scheduling or Squarespace Scheduling;
• Stripe;
• PayPal;
• Zoom;
• Google Workspace;
• email-service providers; and
• other business software.

Your use of those services may also be governed by the privacy policies and terms of the applicable provider.

VMA is not responsible for the independent privacy practices of third-party websites or platforms.

9. Intake Forms and Organizational Information

Client intake forms may request information about your organization, programs, leadership, operations, funding, goals, and challenges.

This information is collected so VMA can prepare for and deliver the purchased engagement.

You are responsible for ensuring that you have the authority to share any organizational records, personal data, or confidential information submitted to VMA.

Please remove unnecessary personal identifying information from documents before submitting them.

10. Confidentiality

VMA treats nonpublic client information with professional care.

However, communications through ordinary email, online forms, cloud-storage services, and video-conferencing platforms cannot be guaranteed to be completely secure.

Confidentiality obligations related to a larger consulting engagement may also be addressed in a separate client agreement.

11. Data Retention

We may retain information for as long as reasonably necessary to:

• provide services;
• maintain business and financial records;
• comply with tax, legal, and accounting requirements;
• resolve disputes;
• enforce agreements; and
• protect legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

No method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

The FTC advises businesses to collect only what they need, protect it appropriately, and safely dispose of information when it is no longer required.  

13. California Privacy Rights

California residents may have rights concerning their personal information under applicable California privacy laws.

Depending on the law’s applicability to VMA and the nature of the information involved, these rights may include the right to:

• request information about personal information collected;
• request access to personal information;
• request correction of inaccurate personal information;
• request deletion of certain personal information;
• opt out of certain sales or sharing of personal information; and
• receive equal service without unlawful discrimination for exercising privacy rights.

VMA does not knowingly sell personal information for monetary compensation.

To submit a privacy request, contact us using the information listed below. We may need to verify your identity before completing the request.

California law requires covered businesses to provide accessible privacy notices and, where applicable, mechanisms for consumers to exercise their rights.  

14. Do Not Track and Global Privacy Control

Some browsers provide “Do Not Track” signals. Because there is not one universally accepted technical standard for responding to traditional Do Not Track signals, our website may not respond to every such signal.

Where required by applicable law and supported by our website technology, we will process recognized browser-based opt-out preference signals, such as Global Privacy Control.

15. Children’s Privacy

VMA’s website and consulting services are intended for adults and organizational leaders.

We do not knowingly collect personal information directly from children under 13.

Please contact us if you believe a child has submitted personal information without appropriate authorization.

16. Links to Other Websites

Our website may include links to other websites, platforms, or resources.

We are not responsible for the content, security, or privacy practices of those third parties. Review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.

The updated policy will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after an update means you acknowledge the revised policy.

18. Contact Us

For questions or privacy requests, contact:

VMA Consulting Group LLC
Attn: Privacy Requests
Email: [email protected]
Mailing Address: 7426 Cherry Avenue, Suite 210-620, FONTANA, California 92336

Please include “Privacy Request” in the subject line.